Privacy Policy

How we collect, use, and protect your information

Information We Collect

When you use our assistance request form, we collect the following information:

  • Name and contact information (email, phone number)
  • Country of residence
  • Medical needs and preferences
  • Any additional information you choose to provide

How We Use Your Information

We use your information solely for the purpose of:

  • Responding to your assistance requests
  • Providing guidance about healthcare services in China
  • Communicating relevant information about your inquiry
  • Improving our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your medical information is kept strictly confidential. We may share information only with your explicit consent or when required by law.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for data processing

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@example.com .

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Last updated: April 4, 2026